Punta Cana Promise Hotels - Committment to Safety, Quality & Service

Punta Cana Dominican Republic ⎮ Punta Cana Hotels & Resorts ⎮ Punta Cana Promise Participating Hotels

Punta Cana, the top tourist destination in the Dominican Republic and the Caribbean has always been a safe vacation destination. In addition to all the safety and security standards already in place, a large group of hotel owners and management groups representing over 75% of accommodations in Punta Cana are committed to reaffirming visitors to their safety and security during their stay by fulfilling the Punta Cana Promise.

Last year, there were several tourist deaths covered heavily in the media. Investigations by the FBI and Dominican Republic’s authorities confirmed that tourists died of natural causes. The Punta Cana Promise was formed to reaffirm confidence in travelers and establish even stricter safety procedures in participating hotels.

Following the Punta Cana Promise, see listings of participating hotels and resorts by brand or just look for the logo in our hotel listings.

The Punta Cana Promise

“Whether you’re traveling with family or adventuring with friends, you want to know that you and your loved ones are safe and secure, no matter how far from home you roam. In Punta Cana, we want to extend this promise.”

OUR properties are self-contained and provide 24-hour security and medical assistance
OUR food and beverage offerings come only from reputable, trusted vendor partners and are all carefully checked and inspected before being served at any property, in accordance with global food safety management standards
OUR employees all undergo rigorous background checks, screening, and training
OUR high staff-to-guest ratios ensure that every guest receives the attention, service, and security they expect and deserve

OUR properties not only meet but also exceed tourism and hospitality regulations and guidelines
OUR hotel-affiliated vacation activities and excursions are provided exclusively by reputable partners who are all licensed and insured
OUR properties are each united in the oversight and delivery of the Punta Cana Promise
OUR hotels will provide safety information and phone numbers to all guests upon check-in

Punta Cana Promise Participating Hotels & Resorts

Punta Cana, Dominican Republic