Punta Cana, the top tourist destination in the Dominican Republic has always been a safe vacation destination.  In addition to all the safety and security standards already in place, a large group of hotel owners and management groups representing over 75% of accommodations in Punta Cana are committed to reaffirming visitors of their safety and security during their stay by fulfilling the Punta Cana Promise.

Last year, there were several tourist deaths covered heavily in the media.  Investigations by the FBI and Dominican Republic’s authorities confirmed that tourists died of natural causes.   The Punta Cana Promise was formed to reaffirm confidence in travelers and establish even stricter safety procedures in participating hotels.

Look for the Punta Cana Promise Logo in our hotels guide.

The Punta Cana Promise

“Whether you’re traveling with family or adventuring with friends, you want to know that you and your loved ones are safe and secure, no matter how far from home you roam. In Punta Cana, we want to extend this promise.”

  • OUR properties are self-contained and provide 24-hour security and medical assistance
  • OUR food and beverage offerings come only from reputable, trusted vendor partners and are all carefully checked and inspected before being served at any property, in accordance with global food safety management standards
  • OUR employees all undergo rigorous background checks, screening, and training
  • OUR high staff-to-guest ratios ensure that every guest receives the attention, service, and security they expect and deserve
  • OUR properties not only meet but also exceed tourism and hospitality regulations and guidelines
  • OUR hotel-affiliated vacation activities and excursions are provided exclusively by reputable partners who are all licensed and insured
  • OUR properties are each united in the oversight and delivery of the Punta Cana Promise
  • OUR hotels will provide safety information and phone numbers to all guests upon check-in