Health & Safety when visiting Punta Cana: Medical Care, Health Travel Tips, Hospitals, Pharmacies, Maps, and more…

Staying Healthy...

during your visit in Punta Cana, Dominican Republic

Water in Punta Cana, Dominican Republic

Punta Cana, Dominican Republic Drinking Water

Drinking water – It is recommended that you drink bottled water, it is not safe to drink water from the tap in the Dominican Republic.  Bottled water is inexpensive and readily available in resorts, hotels, shops, and street vendors.  You may also find purified water dispensers in resorts for guests.

Mosquito Protection

It is highly recommended that you use insect repellant to protect yourself from mosquito bites and possible illnesses often carried by them such as Dengue, a risk in Mexico, the Caribbean, South & Central America.  At the beach, mosquitoes are more prevalent during sunset.  If you’re going on a tour around the countryside be sure to apply insect repellant over your clothes, wear a long-sleeve light-colored shirt, wear a hat and spray over it, it will also help protect from sunburn.

More information about Dengue: CDC

Protecting your Skin

You come for the pleasures of a Caribbean climate all year round, to enjoy the sun safely, it is very important that you protect your skin by applying sunscreen.   If you want to have the best tan, sunscreen will protect your skin by preventing sunburn.  Remember that your skin is the largest organ in your body and it needs protection.   Even on cloudy days, you should apply sunscreen.  Read the recommendations on your sunscreen bottle and pay extra attention to the skin protection needs of children.

Foreign travel advice – Official Links

Useful Travel Health Links

Hospitals & Medical Care in Punta Cana

Dominican Republic

Punta Cana Travel - Medical Care

The Punta Cana tourist region offers good medical care and emergency services to tourists.   In the case of illness, Punta Cana has private hospitals with modern medical facilities and qualified professionals.  Most hospitals have multilingual staff. 

Hospitals in Punta Cana

There are various hospitals with 24 hour emergency care.  Most hospitals and medical offices have multilingual staff.  You’ll be surprised to find that your medical insurance is accepted and may cover medical care, be sure to call your insurer to avoid any surprises.   See the map below for hospital locations.

  • Hospital IMG – Tel:  +1-809-285-6116 – Bavaro, Punta Cana
  • Hospiten Bavaro – Tel:+1-809-686-1414 – Near the airport.  Open 24 hours for emergencies.
  • Centro Medico Punta Cana – Tel: +1-809-552-1506 –  Avenida España, Edificio Centro Medico, Bavaro, Punta Cana, DR –  Open 24 hours for emergencies.
Map loading, please wait ...

The Punta Cana Promise

Punta Cana, the top tourist destination in the Dominican Republic has always been a safe vacation destination.  In addition to all the safety and security standards already in place, a large group of hotel owners and management groups representing over 75% of accommodations in Punta Cana are committed to reaffirming visitors of their safety and security during their stay by fulfilling the Punta Cana Promise.

Last year, there were several tourist deaths covered heavily in the media.  Investigations by the FBI and Dominican Republic’s authorities confirmed that tourists died of natural causes.   The Punta Cana Promise was formed to reaffirm confidence in travelers and establish even stricter safety procedures in participating hotels.

The Punta Cana Promise

“Whether you’re traveling with family or adventuring with friends, you want to know that you and your loved ones are safe and secure, no matter how far from home you roam. In Punta Cana, we want to extend this promise.”

  • OUR properties are self-contained and provide 24-hour security and medical assistance
  • OUR food and beverage offerings come only from reputable, trusted vendor partners and are all carefully checked and inspected before being served at any property, in accordance with global food safety management standards
  • OUR employees all undergo rigorous background checks, screening, and training
  • OUR high staff-to-guest ratios ensure that every guest receives the attention, service, and security they expect and deserve
  • OUR properties not only meet but also exceed tourism and hospitality regulations and guidelines
  • OUR hotel-affiliated vacation activities and excursions are provided exclusively by reputable partners who are all licensed and insured
  • OUR properties are each united in the oversight and delivery of the Punta Cana Promise
  • OUR hotels will provide safety information and phone numbers to all guests upon check in

More about The Punta Cana Promise & Participating Hotels Resorts

Staying Safe...

during your visit in Punta Cana, Dominican Republic

Personal Safety in Punta Cana for Tourists

Punta Cana has historically been one of the safest vacation destinations in the Caribbean.   Although most tourists choose to stay in the resort area in Punta Cana, again it has been historically safe to explore outside of the resort properties.  Security in hotels and resorts is very good.  In addition, travelers can count on Politur, a special police department that specializes in keeping tourists safe and comfortable.  See below under “Emergency Services” for more information.

Just as in any other destination, there are common-sense practices that when exercised, help you stay safer.  Seasoned travelers take the following precautions when visiting any country.

  • If you’re traveling alone, don’t walk in isolated areas late at night.  Ask your resort/hotel for recommendations on taxis.
  • Keep your valuables in your hotel safe, if your guest room does not have one, ask a hotel assistant to keep at the hotel safe.  Have a copy of your ID and passport with you.
  • If you’re driving, avoid it during late hours due to poor signage in some areas and lack of knowledge of the area.  Cell phone signals may be poor in some areas outside of tourist regions. 
  • Do not leave valuables or bags in the car.
  • Leave your expensive jewelry at home, you’re here to have a good time on the water and you’ll have less to worry about anyway.
  • Don’t carry large amounts of cash.
  • Watch your surroundings when using a cash machine.
  • If you’re at a bar, watch your drinks and don’t leave them unattended before consumption is complete.

Emergency Services

Punta Cana, Dominican Republic

Emergency Services in Punta Cana

In case of an emergency, you have the options to:

  • Dial 911
  • Contact CESTUR – a security organization specialized in taking care of the medical and security needs of visitors with locations in tourist destinations.  Keep these numbers handy on your cell phone in case you need them during your stay +1 809-200-3500 (free line) & +1 809-222-2026 ext 2123.  See official site (Spanish)

Practical Advise

Have an emergency plan

Just as you would in any travel destination, always have a plan in case of an emergency.   Share your travel plans such as flight itinerary, hotel, and destination itinerary plan with a family member, friend or emergency contact back home.

Check with your doctor before engaging in any activity if you have a health condition

When traveling abroad and engaging in activities, there’s always a risk for injury, especially if you have a health condition.   Check with your health practitioner and discuss your travel plans.

Contact your health insurance provider

Before traveling to this or any destination abroad, contact your health insurance provider in order to find out what medical services are covered in case of a medical emergency while traveling.  If you wish to have more peace of mind, consider purchasing travel health insurance, particularly if you have a medical condition.

Consider purchasing travel insurance

Things happen, plans at times have to be changed, consider purchasing travel insurance for additional peace of mind in case you need to cancel your trip.  Check the terms before purchasing, there are a number of situations not covered by travel insurance.